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"Building loyalty through functional and hedonic quality."
María del Mar Alonso-Almeida et al. (2014)
- María del Mar Alonso-Almeida, Merce Bernardo, Josep Llach, Frederic Marimon Viadiu:
Building loyalty through functional and hedonic quality. Ind. Manag. Data Syst. 114(3): 387-404 (2014)
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