"Improving IT quality: the basics to boost service and cut costs."

Richard L. Nolan (1995)

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DOI: 10.1108/09685229510104936

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type: Journal Article

metadata version: 2023-08-28

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Richard L. Nolan:
Improving IT quality: the basics to boost service and cut costs. Inf. Manag. Comput. Secur. 3(5): 3-7 (1995)

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