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"A tool for systematic assessment of customer needs in industrial markets."
Hannu Kärkkäinen et al. (2003)
- Hannu Kärkkäinen, Kalle Elfvengren, Markku Tuominen, Petteri Piippo:
A tool for systematic assessment of customer needs in industrial markets. Int. J. Technol. Manag. 25(6/7): 588-604 (2003)
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