"eTOM and e-services based trouble-management operations: a large scale ..."

Tung-Hsiang Chou, Jia-Lang Seng, Binshan Lin (2008)

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DOI: 10.1504/IJTM.2008.020557

access: closed

type: Journal Article

metadata version: 2020-05-22

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Tung-Hsiang Chou, Jia-Lang Seng, Binshan Lin:
eTOM and e-services based trouble-management operations: a large scale telecom case study. Int. J. Technol. Manag. 43(4): 383-403 (2008)

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