![](https://dblp.uni-trier.de./img/logo.320x120.png)
![search dblp search dblp](https://dblp.uni-trier.de./img/search.dark.16x16.png)
![search dblp](https://dblp.uni-trier.de./img/search.dark.16x16.png)
default search action
"Web-based intelligent helpdesk-support environment."
Schubert Foo, Siu Cheung Hui, Peng-Chor Leong (2002)
- Schubert Foo
, Siu Cheung Hui, Peng-Chor Leong:
Web-based intelligent helpdesk-support environment. Int. J. Syst. Sci. 33(6): 389-402 (2002)
![](https://dblp.uni-trier.de./img/cog.dark.24x24.png)
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.