"What is the most important predictor of employees' turnover intention in ..."

Hao Zhou, Lirong R. Long, Yuqing Q. Wang (2009)

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DOI: 10.1504/IJSTM.2009.025231

access: closed

type: Journal Article

metadata version: 2020-07-30

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Hao Zhou, Lirong R. Long, Yuqing Q. Wang:
What is the most important predictor of employees' turnover intention in Chinese call centre: job satisfaction, organisational commitment or career commitment? Int. J. Serv. Technol. Manag. 12(2): 129-145 (2009)

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