"Measuring e-service quality: a review of literature."

Amit Shankar, Biplab Datta (2020)

> Home

Details and statistics

DOI: 10.1504/IJSTM.2020.105398

access: closed

type: Journal Article

metadata version: 2021-10-14

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/ijstm/ShankarD20
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijstm/ShankarD20
Amit Shankar, Biplab Datta:
Measuring e-service quality: a review of literature. Int. J. Serv. Technol. Manag. 26(1): 77-100 (2020)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.