"Customer relationship management in the network economy."

Chris Rygielski et al. (2002)

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DOI: 10.1504/IJSTM.2002.001632

access: closed

type: Journal Article

metadata version: 2020-07-30

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Chris Rygielski, David C. Yen, Jyun-Cheng Wang, Chia-Yi:
Customer relationship management in the network economy. Int. J. Serv. Technol. Manag. 3(3): 297-310 (2002)

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