"Value-chain-oriented service development by means of a 'two-channel ..."

Veselin Panshef et al. (2009)

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DOI: 10.1504/IJSTM.2009.022379

access: closed

type: Journal Article

metadata version: 2020-07-30

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Veselin Panshef, Edgar Dorsam, Tomohiko Sakao, Herbert Birkhofer:
Value-chain-oriented service development by means of a 'two-channel service model'. Int. J. Serv. Technol. Manag. 11(1): 4-23 (2009)

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