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"Viability of electronic service offerings: user satisfaction in the ..."
Brian G. Mackie, Charles E. Downing (2004)
- Brian G. Mackie, Charles E. Downing:
Viability of electronic service offerings: user satisfaction in the business-to-employee market. Int. J. Serv. Technol. Manag. 5(1): 14-24 (2004)
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