"The impact of service offerings on service-related performance outcomes."

Heiko Gebauer, Felix Putz (2007)

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DOI: 10.1504/IJSTM.2007.012864

access: closed

type: Journal Article

metadata version: 2020-07-30

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Heiko Gebauer, Felix Putz:
The impact of service offerings on service-related performance outcomes. Int. J. Serv. Technol. Manag. 8(2/3): 123-138 (2007)

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