"Self-service technology and the moderating effects of consumer ..."

Amanda Beatson (2010)

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DOI: 10.1504/IJSTM.2010.034333

access: closed

type: Journal Article

metadata version: 2020-07-30

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Amanda Beatson:
Self-service technology and the moderating effects of consumer characteristics. Int. J. Serv. Technol. Manag. 14(2/3): 278-302 (2010)

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