"The importance of customer retention: perceptions of New Zealand ..."

Shirley Barnett (2005)

> Home

Details and statistics

DOI: 10.1504/IJSTM.2005.006692

access: closed

type: Journal Article

metadata version: 2020-07-30

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/ijstm/Barnett05
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijstm/Barnett05
Shirley Barnett:
The importance of customer retention: perceptions of New Zealand accommodation managers. Int. J. Serv. Technol. Manag. 6(2): 103-119 (2005)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.