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"Applying lean manufacturing principles to information intensive services."
Uday M. Apte, Chon-Huat Goh (2004)
- Uday M. Apte, Chon-Huat Goh:
Applying lean manufacturing principles to information intensive services. Int. J. Serv. Technol. Manag. 5(5/6): 488-506 (2004)
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