"Lean service operations: translating lean production principles to service ..."

Par Ahlstrom (2004)

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DOI: 10.1504/IJSTM.2004.006284

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type: Journal Article

metadata version: 2020-07-30

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Par Ahlstrom:
Lean service operations: translating lean production principles to service operations. Int. J. Serv. Technol. Manag. 5(5/6): 545-564 (2004)

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