"Making Sense of the E-Service Quality Literature: Sampling, ..."

Sharron J. Lennon, Jung-Hwan Kim (2015)

> Home

Details and statistics

DOI: 10.4018/IJSSMET.2015010103

access: closed

type: Journal Article

metadata version: 2020-07-09

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/ijssmet/LennonK15
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijssmet/LennonK15
Sharron J. Lennon, Jung-Hwan Kim:
Making Sense of the E-Service Quality Literature: Sampling, Undergraduates, and Replications. Int. J. Serv. Sci. Manag. Eng. Technol. 6(1): 37-62 (2015)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.