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"Aligning Value and Implementation in Service Design: A Systemic Approach."
Arash Golnam et al. (2012)
- Arash Golnam, Gil Regev, Julien Ramboz, Philippe Laprade, Alain Wegmann:
Aligning Value and Implementation in Service Design: A Systemic Approach. Int. J. Serv. Sci. Manag. Eng. Technol. 3(1): 19-36 (2012)
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