"A comparison of the service quality of fast food chain franchises."

Ming-Chun Tsai, Kuang-Hsun Shih, Jason C. H. Chen (2007)

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DOI: 10.1504/IJSS.2007.012930

access: closed

type: Journal Article

metadata version: 2024-10-06

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Ming-Chun Tsai, Kuang-Hsun Shih, Jason C. H. Chen:
A comparison of the service quality of fast food chain franchises. Int. J. Serv. Stand. 3(2): 222-238 (2007)

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