"Measuring supermarket service quality: proposal for a scale."

Eduardo Torres-Moraga, Luis Jara-Sarrua, Jose M. Moneva (2008)

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DOI: 10.1504/IJSS.2008.016086

access: closed

type: Journal Article

metadata version: 2021-10-14

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Eduardo Torres-Moraga, Luis Jara-Sarrua, Jose M. Moneva:
Measuring supermarket service quality: proposal for a scale. Int. J. Serv. Stand. 4(1): 81-96 (2008)

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