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"Effective toolbox for lean service implementation."

Wenchao Song, Kim Hua Tan, Andrej Baranek (2009)

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DOI: 10.1504/IJSS.2009.021663

access: closed

type: Journal Article

metadata version: 2020-09-24

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Wenchao Song, Kim Hua Tan, Andrej Baranek:
Effective toolbox for lean service implementation. Int. J. Serv. Stand. 5(1): 1-16 (2009)

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