![](https://dblp.uni-trier.de./img/logo.ua.320x120.png)
![](https://dblp.uni-trier.de./img/dropdown.dark.16x16.png)
![](https://dblp.uni-trier.de./img/peace.dark.16x16.png)
Остановите войну!
for scientists:
![search dblp search dblp](https://dblp.uni-trier.de./img/search.dark.16x16.png)
![search dblp](https://dblp.uni-trier.de./img/search.dark.16x16.png)
default search action
"Service quality of a local Malaysian bank: customers' expectations, ..."
Mohd Rizal Abdul Razak, Siong Choy Chong, Binshan Lin (2007)
- Mohd Rizal Abdul Razak, Siong Choy Chong
, Binshan Lin
:
Service quality of a local Malaysian bank: customers' expectations, perceptions, satisfaction and loyalty. Int. J. Serv. Stand. 3(1): 18-38 (2007)
![](https://dblp.uni-trier.de./img/cog.dark.24x24.png)
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.