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"Organisational culture of customer care: market orientation and service ..."

Kenneth W. Green Jr., Subrata Chakrabarty, Dwayne Whitten (2007)

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DOI: 10.1504/IJSS.2007.012925

access: closed

type: Journal Article

metadata version: 2023-09-30

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Kenneth W. Green Jr., Subrata Chakrabarty, Dwayne Whitten:
Organisational culture of customer care: market orientation and service quality. Int. J. Serv. Stand. 3(2): 137-153 (2007)

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