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"Evaluating Customer Relationship Management in the Context of Higher ..."
Lubov Kosch, Ina Friedrich, Michael H. Breitner (2012)
- Lubov Kosch, Ina Friedrich, Michael H. Breitner:
Evaluating Customer Relationship Management in the Context of Higher Education. Int. J. Soc. Organ. Dyn. IT 2(1): 32-52 (2012)
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