"Artificial intelligence in service industries: customers' assessment ..."

Marcello M. Mariani, Matteo Borghi (2024)

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DOI: 10.1080/00207543.2022.2160027

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type: Journal Article

metadata version: 2024-10-06

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Marcello M. Mariani, Matteo Borghi:
Artificial intelligence in service industries: customers' assessment of service production and resilient service operations. Int. J. Prod. Res. 62(15): 5400-5416 (2024)

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