"Service Quality and Customer Loyalty: The Mediating Role of Customer ..."

Albert Chong Yan Vun et al. (2013)

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DOI: 10.4018/IJOM.2013040101

access: closed

type: Journal Article

metadata version: 2020-09-17

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Albert Chong Yan Vun, Amran Harun, Jaratin Lily, Charlie Albert Lasuin:
Service Quality and Customer Loyalty: The Mediating Role of Customer Satisfaction among Professionals. Int. J. Online Mark. 3(2): 1-19 (2013)

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