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"Assessing multi-channel consumers' convenience expectations of online ..."
Hao Ma, Yong Su, Lih-Bin Oh (2014)
- Hao Ma, Yong Su, Lih-Bin Oh:
Assessing multi-channel consumers' convenience expectations of online order/in-store pickup service. Int. J. Netw. Virtual Organisations 14(1/2): 146-159 (2014)

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