"Customer-centric service quality management for SK Telecom's mobile packet ..."

Jisun Kim et al. (2006)

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DOI: 10.1002/NEM.630

access: closed

type: Journal Article

metadata version: 2020-05-21

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Jisun Kim, Jong Hoon Park, Sung Kim, Dong Geol Lee, Yo Sub Kim, Sang Hyun Jin:
Customer-centric service quality management for SK Telecom's mobile packet service. Int. J. Netw. Manag. 16(6): 413-427 (2006)

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