"Measurement of clients' satisfaction on appointment assignment."

Yvel Javel, Diane Riopel, Blanca Pérez-Gladish (2010)

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DOI: 10.1504/IJMOR.2010.034344

access: closed

type: Journal Article

metadata version: 2020-04-16

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Yvel Javel, Diane Riopel, Blanca Pérez-Gladish:
Measurement of clients' satisfaction on appointment assignment. Int. J. Math. Oper. Res. 2(5): 634-655 (2010)

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