"Critical incidents and journey mapping as techniques to evaluate the ..."

Johanna I. Westbrook et al. (2007)

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DOI: 10.1016/J.IJMEDINF.2006.03.006

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type: Journal Article

metadata version: 2020-02-21

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Johanna I. Westbrook, Enrico W. Coiera, A. Sophie Gosling, Jeffrey Braithwaite:
Critical incidents and journey mapping as techniques to evaluate the impact of online evidence retrieval systems on health care delivery and patient outcomes. Int. J. Medical Informatics 76(2-3): 234-245 (2007)

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