"Application of Kano model and IPA on improvement of service quality of ..."

Jui-Chen Huang (2018)

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DOI: 10.1504/IJMC.2018.10007916

access: closed

type: Journal Article

metadata version: 2020-03-13

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Jui-Chen Huang:
Application of Kano model and IPA on improvement of service quality of mobile healthcare. Int. J. Mob. Commun. 16(2): 227-246 (2018)

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