"IS Design Considerations for an Innovative Service BPO: Insights from a ..."

Myriam Raymond, Frantz Rowe (2016)

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DOI: 10.4018/IJITSA.2016070103

access: closed

type: Journal Article

metadata version: 2020-08-25

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Myriam Raymond, Frantz Rowe:
IS Design Considerations for an Innovative Service BPO: Insights from a Banking Case Study. Int. J. Inf. Technol. Syst. Approach 9(2): 39-56 (2016)

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