"A Fuzzy Linguistic Extended LibQUAL+ Model to Assess Service Quality in ..."

Francisco Javier Cabrerizo et al. (2017)

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DOI: 10.1142/S0219622015500406

access: closed

type: Journal Article

metadata version: 2021-08-23

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Francisco Javier Cabrerizo, Javier López Gijón, María Ángeles Martínez, Juan Antonio Morente-Molinera, Enrique Herrera-Viedma:
A Fuzzy Linguistic Extended LibQUAL+ Model to Assess Service Quality in Academic Libraries. Int. J. Inf. Technol. Decis. Mak. 16(1): 225-244 (2017)

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