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"Service Science, Management, Engineering, and Design (SSMED): An Emerging ..."
Jim Spohrer, Stephen K. Kwan (2009)
- Jim Spohrer, Stephen K. Kwan:
Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References. Int. J. Inf. Syst. Serv. Sect. 1(3): 1-31 (2009)
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