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"Developing Service Operations Strategy for Optimal Delivery of Long-Term ..."
Aparna Gupta, Chaipat Lawsirirat (2013)
- Aparna Gupta, Chaipat Lawsirirat:
Developing Service Operations Strategy for Optimal Delivery of Long-Term Service Agreements Using an Integrated Risk Framework. Int. J. Inf. Syst. Serv. Sect. 5(1): 33-67 (2013)
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