"An assessment of customers' e-service quality perception, satisfaction and ..."

Godwin J. Udo, Kallol Kumar Bagchi, Peeter Kirs (2010)

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DOI: 10.1016/J.IJINFOMGT.2010.03.005

access: closed

type: Journal Article

metadata version: 2020-02-21

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Godwin J. Udo, Kallol Kumar Bagchi, Peeter Kirs:
An assessment of customers' e-service quality perception, satisfaction and intention. Int. J. Inf. Manag. 30(6): 481-492 (2010)

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