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"Too busy to help: Antecedents and outcomes of interactional justice in ..."
Ofir Turel, Catherine E. Connelly (2013)
- Ofir Turel, Catherine E. Connelly:
Too busy to help: Antecedents and outcomes of interactional justice in web-based service encounters. Int. J. Inf. Manag. 33(4): 674-683 (2013)
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