"Examining the influence of modularity and knowledge management (KM) on ..."

M. N. Ravishankar, Shan Ling Pan (2013)

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DOI: 10.1016/J.IJINFOMGT.2012.08.003

access: closed

type: Journal Article

metadata version: 2023-06-26

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M. N. Ravishankar, Shan Ling Pan:
Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center. Int. J. Inf. Manag. 33(1): 147-159 (2013)

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