"CC-Qual: A holistic scale to assess customer perceptions of service ..."

Frederic Marimon et al. (2019)

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DOI: 10.1016/J.IJINFOMGT.2019.03.009

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type: Journal Article

metadata version: 2022-04-09

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Frederic Marimon, Josep Llach, María del Mar Alonso-Almeida, Marta Mas Machuca:
CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services. Int. J. Inf. Manag. 49: 130-141 (2019)

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