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"Improving debt collection processes using rule-based decision engines: A ..."
Amita Goyal Chin, Hiren Kotak (2006)
- Amita Goyal Chin, Hiren Kotak:
Improving debt collection processes using rule-based decision engines: A case study of Capital One. Int. J. Inf. Manag. 26(1): 81-88 (2006)
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