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"The drivers of product return in the information age."
Honggeng Zhou, R. Daniel Reid, W. C. Benton Jr. (2006)
- Honggeng Zhou, R. Daniel Reid, W. C. Benton Jr.:
The drivers of product return in the information age. Int. J. Internet Enterp. Manag. 4(2): 100-117 (2006)
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