"Interactions and Effects of CRM 2.0 in Public Administration: Issues of ..."

Daniel Perez González, Pedro Solana González (2012)

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DOI: 10.4018/IJHCITP.2012010103

access: closed

type: Journal Article

metadata version: 2020-04-25

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Daniel Perez González, Pedro Solana González:
Interactions and Effects of CRM 2.0 in Public Administration: Issues of Interest to IT Professionals. Int. J. Hum. Cap. Inf. Technol. Prof. 3(1): 26-41 (2012)

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