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"Using People-CMM for Diminishing Resistance to ITIL."
Nelson Gama, Raúl Nunes da Silva, Miguel Mira da Silva (2011)
- Nelson Gama, Raúl Nunes da Silva, Miguel Mira da Silva:
Using People-CMM for Diminishing Resistance to ITIL. Int. J. Hum. Cap. Inf. Technol. Prof. 2(3): 29-43 (2011)
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