"Impacts of User Expectation and Disconfirmation on Satisfaction and ..."

Xiaorui Wang, Ronggang Zhou (2023)

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DOI: 10.1080/10447318.2022.2095479

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type: Journal Article

metadata version: 2023-09-06

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Xiaorui Wang, Ronggang Zhou:
Impacts of User Expectation and Disconfirmation on Satisfaction and Behavior Intention: The Moderating Effect of Expectation Levels. Int. J. Hum. Comput. Interact. 39(15): 3127-3140 (2023)

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