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"Measuring Service Quality via a Fuzzy Analytical Approach."
Min-Chun Yu, I. Keng, Hon-Xun Chen (2015)
- Min-Chun Yu, I. Keng, Hon-Xun Chen:
Measuring Service Quality via a Fuzzy Analytical Approach. Int. J. Fuzzy Syst. 17(2): 292-302 (2015)
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