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"Enhancing Complaint and Problem Management: Design and Evaluation of an ..."
Gustaf Juell-Skielse (2010)
- Gustaf Juell-Skielse:
Enhancing Complaint and Problem Management: Design and Evaluation of an M-Service Using Pictures and Positioning. Int. J. E Serv. Mob. Appl. 2(2): 1-16 (2010)
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