"The Influence of UGC on Consumers' Information Process on Service Failure."

Te-Lin Chung (2012)

> Home

Details and statistics

DOI: 10.4018/JESMA.2012100103

access: closed

type: Journal Article

metadata version: 2021-05-19

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/ijesma/Chung12
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijesma/Chung12
Te-Lin Chung:
The Influence of UGC on Consumers' Information Process on Service Failure. Int. J. E Serv. Mob. Appl. 4(4): 32-47 (2012)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.