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"Six Sigma Approach to Improve Quality in E-Services: An Empirical Study in ..."
Salah Alhyari et al. (2012)
- Salah Alhyari, Moutaz Alazab, Sitalakshmi Venkatraman, Mamoun Alazab, Ammar Alazab:
Six Sigma Approach to Improve Quality in E-Services: An Empirical Study in Jordan. Int. J. Electron. Gov. Res. 8(2): 57-74 (2012)
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