"Electronic Commerce Customer Relationship Management: An Assessment of ..."

Nicholas C. Romano Jr., Jerry Fjermestad (2001)

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DOI: 10.1080/10864415.2001.11044232

access: closed

type: Journal Article

metadata version: 2020-03-13

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Nicholas C. Romano Jr., Jerry Fjermestad:
Electronic Commerce Customer Relationship Management: An Assessment of Research. Int. J. Electron. Commer. 6(2): 61-113 (2001)

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