"Effects of e-CRM Value Perceptions on Website Loyalty: An Empirical ..."

Wen-Jang Jih, Su-Fang Lee (2010)

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DOI: 10.4018/JEBR.2010070101

access: closed

type: Journal Article

metadata version: 2020-08-20

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Wen-Jang Jih, Su-Fang Lee:
Effects of e-CRM Value Perceptions on Website Loyalty: An Empirical Investigation from Customer Perspective. Int. J. E Bus. Res. 6(3): 1-14 (2010)

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