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"The Impact of Customer Profile and Customer Participation on Customer ..."
Ming-Hsien Yang, I-Ju Lin, Ji-Tsung Ben Wu (2009)
- Ming-Hsien Yang, I-Ju Lin, Ji-Tsung Ben Wu:
The Impact of Customer Profile and Customer Participation on Customer Relationship Management Performance. Int. J. Electron. Bus. Manag. 7(1): 57-69 (2009)
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